Getting your first withdrawal right is the real test of any iGaming platform — this guide shows you how to pass it. Here, we break down the essential steps for using Quatro casino app effectively, from account setup to cashing out your winnings.

What You Need First

• A valid email address.
• A government-issued ID for verification (passport or driver’s license).
• A payment method you control (credit/debit card, e‑wallet, or cryptocurrency wallet).
• A stable internet connection (mobile 4G/5G or Wi‑Fi).
• Patience to read the full bonus terms – wagering requirements matter.
• (Optional) A document proving your address (utility bill or bank statement).

Account Setup

1. Open the mobile‑optimised website in your browser – no app download needed.
2. Tap “Sign Up” and fill in your personal details (name, date of birth, address).
3. Choose a strong password and enable two‑factor authentication (2FA) if offered.
4. Confirm your email by clicking the link sent to your inbox.
5. Log in, visit the “Cashier”, and make your first deposit using the method of your choice.
6. Claim your welcome bonus (if desired) – read the terms before activating.

Wagering Calculation

Understanding wagering requirements is crucial. Suppose you claim a 100% bonus up to €100. You deposit €50 and receive a €50 bonus with a 35x wagering requirement on the bonus amount. The playthrough is:

Playthrough = Bonus × WR = €50 × 35 = €1,750

If you also receive 20 free spins, and winnings from those spins (max €20) are subject to a 40x wagering requirement, the total playthrough becomes:

Total Wagering = (Bonus WR) + (Free Spin Winnings × FS WR) = €1,750 + (€20 × 40) = €1,750 + €800 = €2,550

You must wager €2,550 before any bonus funds become withdrawable. Always check the exact terms for your specific bonus.

Financial Operations

Deposits are typically instant, while withdrawals require verification and approval. The table below compares speeds for common methods.

Safety & Licensing

The platform uses 128‑bit SSL encryption to protect your data. All games are independently tested for fairness by accredited agencies (e.g., eCOGRA or iTech Labs). The casino holds a license from the Government of Curacao, which ensures baseline player protection but may not be as strict as EU licenses. Remember that winnings from Curacao‑licensed casinos may be subject to local income tax – check your country’s regulations. Responsible gaming tools such as deposit limits, loss limits, and self‑exclusion are available.

Troubleshooting

Here are common issues and solutions:

• Login problems – Clear your browser cache, reset your password, or check that 2FA codes are entered correctly.
• Withdrawal pending – Complete your KYC verification first. If already verified, check if you have an active bonus that needs wagering.
• Game not loading – Update your browser, enable WebGL in settings, or switch from Wi‑Fi to mobile data.
• Free spins missing – Ensure you entered the correct bonus code and that the spins are credited according to terms (often within 24 hours).
• Deposit not credited – Verify your payment method is supported, you haven’t exceeded daily/monthly limits, and the transaction has not failed on your bank’s side.
• Account locked – Contact support and provide the requested identification documents to unlock it.

Good to Know

Deposit and withdrawal speeds vary significantly. Use the table above to plan your cash flow. Important: first withdrawals may take longer due to KYC approval – complete verification early to avoid delays.

Quick Answers

Is the casino licensed?

Yes, it operates under a license from the Government of Curacao.

How long do withdrawals take?

After approval, most methods process within 24–72 hours, though bank transfers can take up to 7 business days.

Can I use the site on my phone?

Yes, the site is mobile‑optimised and functions as a progressive web app (PWA) – just launch from your browser.

What bonuses are available?

The welcome bonus includes a deposit match and free spins. Promotions such as reload bonuses and cashback offers are also available.

Are there wagering requirements?

Yes, typically 35x‑40x on the bonus amount. Free spin winnings may have separate terms.

Can I set deposit limits?

Yes, under the responsible gaming section you can set daily, weekly, or monthly deposit limits.

Do I need to verify my identity?

Yes, before your first withdrawal you must provide a government‑issued ID and proof of address.

Is Bitcoin accepted?

Yes, Bitcoin and several other cryptocurrencies are available for deposits and withdrawals.

How do I contact support?

Live chat is available 24/7, and email support typically responds within 24 hours.

With a solid understanding of the registration process, bonus math, and withdrawal mechanics, you can confidently navigate your first payout. Use this guide as your reference and enjoy a smooth experience.